If anything separates us from other benefits providers, it's the level of service we bring to the table. We have developed and continue to develop relationships with our carriers, so they trust us and ultimately reward us with quality decisions for our customers. We pride ourselves in our knowledgeable and responsive staff, and treat each client relationship with an eye toward a successful long term relationship.

Dedicated Client Service Team

Client Relations Manager

• Lead Quarterly Management Meetings
• Research and Illustrate Claims Data/Trends
• Plan Design Evaluation
• Cost Containment Study
• Network Discount Efficiency Analysis
• Rate Negotiation
• Renewal Preparation/Coordination
• Facilitate Benefit Task Force Meetings

Wellness Advisor/Communications Specialist

• Interface with Benefit Task Force Members
• Coordinate Health Risk Assessments
• Develop Wellness Goals and Initiatives
• Facilitate Employee Education Meetings
• Create Written Materials
• Creation and Evaluation of Employee Surveys

Benefits Analyst

• Internal Customer Service
• Claims Issues Investigation and Resolution
• Benefits Questions: Plan Design, Changes, COBRA, HIPAA
• Completion of Applications and Forms
• Assist with Billing, Enrollment, Eligibility and Coverage Issues
• Predictive Modeling